PowerShop ERP-Customer Service

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Customer Service & Sales Order Processing

The Customer Service Module is Your Gateway Between the Sales, Manufacturing, Inventory and Shipping Departments.

The PowerShop ERP™ Customer Service module is specially designed to satisfy the enterprise processing requirements for sales order processing, customer relationship management (CRM), physical distribution, invoicing, and other related customer activities.

The PowerShop ERP™ Customer Service module offers the ability to process sales forecasts, firm orders, and plan shipping schedules.


	Customer Service

	Customer Relationship Management & Sales Order Processing Designed to Satisfy!


	Corporate Office

	6100 Oak Tree Blvd. Suite 200 Independence, OH 44131 Voice: ( 216 ) 328-2048 Fax: ( 216 ) 328-2001

The PowerShop ERP™ Customer Service module also offers traditional EDI release accounting and alternative Internet processing to electronically process and monitor customer blanket orders, regular order demands, and customer buying trends.

The PowerShop ERP™ Customer Service and Sales Order processing modules offers numerous features:

	Process Blanket & Regular Customer Orders
	Process Customer Forecasts
	EDI & Internet Processing
	Accum & Net Change Processing
	Configurable Inquiry and Search Capability
	Quick Order Processing
	Supports an Unlimited Number of Line Items per Order or Release
	Unlimited Number of Destinations or Ship to Locations
	Rules Based Shipping Calendar
	Available to Promise ATP and CPT Capabilities
	On-line Credit Limit Checking
	On-line Customer Order and Payment History
	Automated Flexible Price Policies
	On-line Table or Database Maintenance for Table
	Drill Down to Supporting Information
	Smart Field Data
	Multi Location On Hand Inventory Visibility and Allocations
	On the Fly Table and Databases Maintenance
	Centralized and Decentralized Processing
	Optional Customer Relationship Management (CRM)
	Extensive Notes
	Configurable User Defined Reporting

...all with the click of a button.

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